LEGAL NOTICE

In compliance with article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), we inform you of our data:

Company Name Ascentiel International S.L.
NIF B-86318797
Registered Office Calle Pollensa, nº 2, Edificio Artemisa, oficina 15 28230 - Las Rozas (Madrid)
Phone 91 737 3810
Email rgpd@ascentiel.es
Registration data in the commercial registry of Madrid
Volume: 5082
Folio: 138
Registration: 1st
Sheet: M-83287
Activity Insurance Brokerage authorised by the Directorate General of Insurance and Pension Funds with the administrative code J-3262

The ownership of this website corresponds to the company ASCENTIEL INTERNATIONAL, S.L., which operates in the commercial field under the brand FOREIGNPLATE.COM. Consequently, any mention of FOREIGNPLATE.COM on this site must be interpreted as referring to ASCENTIEL INTERNATIONAL, S.L., in its capacity as legal responsible for the content and services offered through this platform.

1.- TERMS, LEGAL CONDITIONS AND THEIR ACCEPTANCE

These conditions regulate the use of this website (hereinafter, the "website"), owned by the commercial company Ascentiel International, S.L. (hereinafter, "ASCENTIEL"). Its purpose is to provide Internet users with information about the services and activities provided by the company, to show its corporate image and to allow the contracting of these services.

The use of the website implies the unconditional acceptance of these terms and conditions of use.

For this reason, please read these terms carefully before using this page. In the event that you do not accept any of the terms and conditions of this website, we remind you that you must refrain from using it.

ASCENTIEL, as the owner of the website, reserves the right to modify, update or eliminate these terms and conditions at any time, when these changes affect the rights of users, they will be communicated in advance.

Consequently, we recommend that you consult this section each time you access the website, in order to verify the current content and any changes made.

2.- SERVICE INFORMATION

Through the website, ASCENTIEL offers its customers the possibility of requesting the contracting of insurance policies of limited duration. However, the decision whether or not to insure the risk requested by our clients corresponds, solely and exclusively, to the insurance companies with which we collaborate.

Advice on private insurance, typical of the activity of the Brokerage, is carried out through an objective analysis based on the prior study of a sufficient number, never less than three, of insurance contracts existing in the insurance market for the risk covered. This analysis allows the Brokerage to formulate an insurance proposal appropriate to the client's needs and that responds to all the questions raised in their request.

This analysis is not limited exclusively to the product, but also extends to the quality of the service and the benefits that the insurance company, whether chosen or rejected, is able to provide at the time of entering into the contract.

The total price to be paid for the policy requested will be the one that, unless the insurance company makes an error or omission, appears in the proposal that we will send you. This price includes all possible concepts, expenses, taxes, etc., so that you will not be obliged to pay a different or additional amount to that stated in the offer that we send you.

3.- RIGHT OF WITHDRAWAL

In accordance with Article 10 of Law 22/2007, of 11 July, on distance marketing of financial services for consumers, you have a period of 14 calendar days to withdraw from the distance contract, without the need to indicate the reasons and without any penalty.

The term will be 30 days for life insurance.

This right shall not apply to the following insurance contracts:

To exercise this right, it will be sufficient for the policyholder to communicate his or her decision to withdraw by means of any procedure that allows the notification to be recorded, by any means admitted by law, and indicating the product purchased, the policy number and the insurance company.

4.- CUSTOMER SERVICE

Ascentiel International meets all the requirements established in terms of customer service and customer ombudsman departments and services of financial institutions.

It has an external customer service service, responsible for resolving your complaints and claims within one month, counted from the date of their submission.

The procedure for resolving customer complaints and claims is regulated in the Customer Defence Regulations.

INADE, Instituto Atlántico del Seguro
C/ La Paz, 2 - Bajo
36202 Vigo (Pontevedra)
Telephone: 986 485 228
Fax: 986 485 653
Email: atencioncliente@inade.org
Web: www.fundacioninade.org

Financial services customer transparency and protection regulations:

5.- INDUSTRIAL AND INTELLECTUAL PROPERTY

Unless expressly stated otherwise, access to the website grants you a limited, non-transferable and non-exclusive right to use, view and browse through it, also allowing you to use the available material only for personal and non-commercial purposes.

This right is conditional on strict compliance with the provisions of these terms and conditions of use.

The website contains information, software, trademarks, photographs, videos, texts, graphics, music, suggestions, comments, ideas, notes, drawings, articles and other materials (collectively, the Content) protected by intellectual and/or industrial property rights, the ownership of which corresponds to ASCENTIEL or third parties.

ASCENTIEL holds the ownership or the corresponding license to use the Content, and is authorized to design, plan, modify, replace or improve it.

The limited right of use granted by access to this website does not allow you, under any circumstances, to copy, reproduce, modify, publish, transmit, distribute, dispose of or dispose of the Content, in whole or in part, or to exploit it commercially.

6.- EXCLUSION OF GUARANTEES

The following warranty disclaimers are detailed below:

• Exclusion of guarantees and liability for the operation of the website:

ASCENTIEL does not guarantee uninterrupted access or the correct functioning of the website, nor that it is free of defects, errors, computer viruses or other harmful components.

In the event that ASCENTIEL detects any of these anomalous circumstances, it will try to correct them as soon as possible. However, you cannot be held liable in this regard, in particular with regard to any infection of your computer equipment by viruses hosted on this website.

Therefore, it is recommended that, before starting to browse this website, the user has properly installed and updated antivirus software, which allows them to detect any possible threat or virus.

However, installing and updating antivirus software does not constitute an absolute guarantee against possible computer virus infections.

Consequently, ASCENTIEL will not assume any responsibility for any damage that may occur to your computer equipment and that may have its origin in the access or use of this website, or in the download of products, offers, content and/or materials available on it.

• Exclusion of guarantees and liability for the contents

The resources, information, content and other materials on this website have been provided either by ASCENTIEL or by sources outside of it.

For this reason, ASCENTIEL cannot guarantee the reliability, suitability, veracity, accuracy or timeliness of the resources, information and content provided by external sources.

Your particular use of the resources, information, content and other materials on this website is your sole responsibility.

If you would like more accurate and reliable information about any content, we suggest that you contact us at the following email address: info@ascentiel.es. We will try to respond directly to your request and, if this is not possible, we will provide you, where appropriate, with the details of the sources that provided us with the content in question, so that you can contact them.

• Disclaimer of warranties and liability for links to other sites:

ASCENTIEL may provide different types of links to other websites that are owned by third parties or that are controlled or operated, in whole or in part, by them.

These links are offered exclusively to provide the user with quick access to other websites that may contain information of interest to them.

However, it is warned that the contents of the websites accessed through these links ("links") are not under the control of ASCENTIEL. In the event that you decide to access a linked website, you do so at your own risk.

The fact that ASCENTIEL provides a link to a third-party website does not imply that it approves, authorises or sponsors said website, nor that it maintains any relationship with its owners.

Any mention of products or services offered through third-party websites is provided for informational and convenience purposes only, and does not constitute in any way an endorsement or recommendation by ASCENTIEL.

In line with the above, ASCENTIEL does not assume any responsibility in relation to the opinions, comments or statements expressed by said third parties on its own websites.

7.- LEGISLATION AND JURISDICTION

In the event of any discrepancy that may arise in relation to the products and services offered by ASCENTIEL, the Courts and Tribunals of the city in which the company has its registered office will be competent, provided that this express submission is permitted, unless a different jurisdiction corresponds to the user's status as a consumer in accordance with the applicable regulations.

8.- DENIAL AND WITHDRAWAL OF ACCESS TO THE PORTAL AND/OR SERVICES

ASCENTIEL reserves the right to deny or withdraw access to the portal and/or the services, at any time and without prior notice, to those users who fail to comply with these General Conditions of Use.

9.- NULLITY

If any of the provisions contained in these Terms and Conditions shall be unlawful, void or, for any reason, unenforceable, such provision shall be deemed to be excluded, without affecting the validity or effectiveness of the remaining provisions.

10.- DATA WE COLLECT

Visiting this website does not imply that the user must provide personal data.

The data that, where appropriate, are provided by users will be processed by ASCENTIEL International, S.L., in its capacity as Data Controller, and will be kept and managed at all times in accordance with current legislation on the protection of personal data.

When forms are used for the collection of personal data, it will be presumed that the identification of the user is correct, since it is the user himself who voluntarily enters his data and is responsible for its veracity.

These forms will indicate the mandatory or voluntary nature of the fields to be completed. Required fields will be identified with an asterisk (*). Refusal to provide the data marked as mandatory will prevent the provision of the service or access to the requested information.

In addition, the user may provide other data voluntarily, so that ASCENTIEL can provide the requested service or information in the best possible way.

11.- DATA PROTECTION

In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (General Data Protection Regulation, GDPR) and Article 11 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the following is reported:

ASCENTIEL International, S.L., as Data Controller, expresses its commitment to the protection of the information it manages, not only in compliance with applicable regulations, but also for the confidentiality of the personal data entrusted to us, especially those obtained through our website.

In this sense, ASCENTIEL ensures the privacy of its users and strictly complies with current regulations on data protection. To this end, information relating to the processing of their personal data is made available to the interested parties, so that they can know at all times how they are processed and what are the rights that assist them as owners of these.

11.1 For what purpose do we process your data?

The data you provide may be used to relate to you for the following purposes:

11.2 What is the legitimacy with which we process your data?

The processing of your personal data is based on the following legal bases:

The execution of a contract or the application of pre-contractual measures, in the case of insurance contracting.

The consent of the interested party, for the sending of commercial communications or proposals for other services that may be provided.

The legitimate interest of the controller, for internal administrative purposes, service improvement and statistical analysis of the website.

11.3 What are your rights?

You have the right to obtain confirmation as to whether we are processing personal data concerning you. In relation to your personal data, you have the right to:

You may exercise these rights before the Data Controller, by sending a written communication to the address indicated above (section relating to the identity and contact details of the Data Controller), attaching a copy of an official document that proves your identity.

You may also exercise them by sending an electronically signed email, addressed to the same email address, in order to prove your identity.

If you consider that the processing of your personal data infringes current regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD), through its website www.aepd.es.

11.4 Right to withdraw your consent

The data subject has the right to withdraw his/her consent at any time.

The withdrawal of consent will not affect the lawfulness of the processing based on consent prior to its withdrawal.

11.5 Right to lodge a complaint with the supervisory authority

At any time, you may file a complaint with the Spanish Data Protection Agency (AEPD), the competent supervisory authority in matters of data protection, through the address Calle Jorge Juan, nº 6, 28001 – Madrid, or through its website: www.aepd.es.

11.6 To whom will your data be communicated?

ASCENTIEL may transfer the personal data you provide to the insurance companies with which we collaborate, in order to manage and formalise insurance contracts between you and the corresponding insurance company.

This assignment is carried out under the provisions of the GDPR, Organic Law 3/2018 (LOPDGDD) and Royal Decree-Law 3/2020, on the mediation of private insurance and reinsurance.

11.7 International transfers

The Data Controller will not carry out international transfers of personal data outside the European Economic Area.

11.8 How long will we keep your data?

Personal data will be kept for the time strictly necessary to comply with the purpose for which they were provided or collected, and for as long as legal or contractual responsibilities related to such processing may arise.

In the case of processing related to the sending of information or informative communications, the data will be kept as long as you do not request its deletion or withdraw the consent granted.

Contracting conditions

1. Changes, cancellations and refunds:

2. Limitations of use due to the company's operations:

Due to the internal workings of the insurance company and the compensation consortium, the dumping of insurance data in the "Insured Vehicle Information File (FIVA)" is not automatic, taking up to three working days. This situation, which in no case means that the insurance is not valid on the selected dates, causes certain incidents for the following uses:

3. Roadside assistance: